Privacy Policy

1. Introduction

At Luxe Pulse Reads, we are dedicated to preserving and protecting the privacy, confidentiality, and integrity of personal data entrusted to us. We recognize the importance of safeguarding your personal information and are committed to maintaining the highest standards of data protection in line with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you use our website, luxepulsereads.com.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of luxepulsereads.com and explains how we handle personal data in connection with your use of our website and services. For the purposes of the GDPR, Luxe Pulse Reads operates as the data controller with respect to the personal data it collects and processes. Our contact details are set out at the end of this Policy.

By using this site, you acknowledge that you have read and understood this Privacy Policy and agree to the terms set forth herein.

3. Categories of Data We Process

We may process the following categories of personal data:

a. Usage Data
Includes information about how you use the website, such as your browser type, IP address, time zone setting, content viewed, referral sources, page response times, download errors, and browsing actions.

b. Account Data
Includes personal details you provide when creating an account or placing an order, such as your name, postal address, email address, and phone number.

c. Profile Data
Includes your reading preferences, purchase history, reviews, and interactions with our recommendations and editorial content.

d. Communication Data
Includes communications you send us via our contact forms, customer support emails, or other channels, and any records of such contact.

e. Technical Data
Comprises technical device-specific data such as device model, operating system, internet protocol (IP) address, browser type and settings, and operating system configurations.

f. Transaction Data
Includes details about purchases made through our website, including billing and shipping information, payment method (processed via third-party vendors), and order history.

g. Preference Data
Includes your preferences in receiving marketing communications, newsletter subscriptions, and your stated genre, product, or content interests.

4. Legal Bases for Processing Personal Data

We rely on the following legal bases for processing your personal data:

– Consent: Where you have given us clear, affirmative consent (e.g., opting-in to newsletters or marketing).
– Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., fulfilling orders or creating an account).
– Legitimate Interests: For purposes that are necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests (e.g., fraud prevention, analytics).
– Legal Obligation: Where we are required to comply with a legal or regulatory obligation (e.g., retaining transaction records for tax purposes).

5. Your Rights

Under applicable data protection laws, you have the following rights:

– Right of Access: You may request confirmation of whether your personal data is being processed and access a copy of such data.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to certain limitations.
– Right to Restrict Processing: You can ask us to suspend processing under certain circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used format and request transfer to another provider.
– Right to Object: You may object to processing of your personal data under certain conditions, including direct marketing.
– Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, you may contact us at [email protected].

6. Security Measures

We implement industry-standard technical and organizational security measures to protect your personal data, including but not limited to:

– End-to-end encryption for sensitive communications
– Secure servers and firewall technologies
– Access control and authorization protocols for employees
– Regular data backups and continuity planning
– Mandatory data protection and privacy training for staff

While no system is infallible, Luxe Pulse Reads continuously evaluates its security protocols to maintain data integrity.

7. International Transfers

Some of the service providers we utilize may be located in jurisdictions outside the European Economic Area or the United States. Where personal data is transferred internationally, we ensure adequate levels of protection are in place by using European Commission-approved Standard Contractual Clauses, implementing supplementary measures where necessary, and ensuring compliance with the GDPR, CCPA, and other relevant privacy requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for:

– Usage Data: up to 12 months for analytics and performance optimization
– Account Data: retained while your account is active and up to 5 years thereafter, unless legally required longer
– Profile Data: retained as long as the account is active or until preference changes
– Communication Data: retained up to 2 years post interaction
– Technical Data: retained up to 6 months
– Transaction Data: retained for 7 years to comply with regulatory and accounting obligations
– Preference Data: retained until preferences are updated or consent is withdrawn

9. Cookie Policy

We use cookies and similar technologies on luxepulsereads.com to enhance your user experience. These technologies may collect and store information when you use our website.

We use the following categories of cookies:

– Essential Cookies: Required for basic functionality such as navigation, session maintenance, and secure log-ins.
– Functional Cookies: Enable enhanced functionality, such as remembering your preferences or settings.
– Analytics Cookies: Collect information about how visitors interact with the website for statistical and optimization purposes (e.g., Google Analytics).
– Performance Cookies: Assist in understanding user behavior to improve speed and performance of our services.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, we provide users with the option to manage cookie preferences when they first visit luxepulsereads.com. You may accept or reject non-essential cookies through our cookie banner or modify your choices at any time via browser settings or dedicated cookie management tools on our website. Disabling some cookies may impact your experience.

California residents can exercise their right to opt out of the sale of personal information through appropriate Do Not Sell options on the site, in compliance with the CCPA.

11. Special Protections for Children

Our website and services are not directed at or intended for children under the age of 13. We do not knowingly collect or process personal information from individuals under this age. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such data. Parents or guardians who believe their child has provided us with personal information may contact us at [email protected].

12. Policy Updates and Notifications

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When such updates occur, we will revise the policy accordingly and, where appropriate, notify users of material changes. Continued use of luxepulsereads.com confirms your acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

Email: [email protected]

We are committed to full compliance with all applicable data protection laws and take your privacy seriously. For inquiries or to exercise your data rights, please do not hesitate to reach out to us.