Privacy Policy

Luxe Pulse Reads (“we”, “us”, or “our”) is committed to maintaining the privacy, integrity, and security of personal data collected from our users. This Privacy Policy outlines how data is collected, used, stored, and shared by our website, luxepulsereads.com, and reflects our steadfast dedication to data protection in alignment with international standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are devoted to handling your data transparently, ethically, and lawfully.

1. Introduction

We recognize the importance of your privacy and strive to provide robust protection for all personal data you entrust to us. This Privacy Policy explains the types of data we collect, why we collect it, how it’s processed, and your rights in relation to that data. By accessing or using luxepulsereads.com, you acknowledge that you have read and understood this policy.

2. Scope and Role of Data Controller

This Privacy Policy applies to all users of luxepulsereads.com, including those who access the site via desktop, mobile, tablet, or other digital platforms. Luxe Pulse Reads operates as the “Data Controller” as defined under the GDPR, meaning that we determine the purposes and means of personal data processing.

3. Categories of Data Processed

We may collect and process the following categories of data from our users:

a) Usage Data: Includes information about your browser type, IP address, device identifiers, time zone settings, web page interactions, referral URLs, and session activity. This data is automatically collected to analyze usage patterns and improve our digital services.

b) Account Data: Includes your name, mailing address, email address, and telephone number. This information is collected when you register an account, make purchases, or interact directly with us.

c) Profile Data: Includes your reading preferences, purchase history, browsing behavior on our site, interests, and user-generated content for account personalization purposes.

d) Communication Data: Includes records of your communication with us, such as customer support requests, feedback, or interactions through contact forms.

e) Technical Data: Includes device information, system configuration, browser plug-ins, and operating platform used to access luxepulsereads.com.

f) Transaction Data: Includes payment information, billing and shipping details, order history, and tax-exempt documentation if applicable.

g) Preference Data: Includes your marketing permissions, newsletter subscriptions, communication preferences, and product interests.

4. Legal Bases for Processing

We process your personal data only where legally permitted. The bases under the GDPR that authorize processing include:

– Legitimate Interests: Applicable where processing is necessary for the operation and development of luxepulsereads.com and does not infringe your rights.
– Performance of Contract: Where the processing is required to fulfill a contract between you and us, such as fulfilling an order.
– Consent: Where you provide explicit permission, such as subscribing to marketing emails or newsletters.
– Compliance with Legal Obligations: Where applicable laws require the collection or retention of specific data.

For California residents, the CCPA additionally allows the collection of personal data for purposes directly aligned with the provision of services and disclosures required by law.

5. Your Rights

If you are a resident of the European Economic Area (EEA), the UK, or certain other jurisdictions, you are afforded specific rights under applicable data protection laws:

– Right to Access – You may request a copy of your personal data held by us.
– Right to Rectification – You may request correction of inaccurate or incomplete data.
– Right to Erasure – Also known as “the right to be forgotten,” you may request the deletion of your data under certain circumstances.
– Right to Restriction – You may request limited processing pending resolution of a dispute regarding data accuracy or lawfulness.
– Right to Portability – You may request that we transmit your personal data to another controller in a structured, machine-readable format.
– Right to Object – You may object to our processing where it is based on legitimate interests or direct marketing.
– Right to Non-Discrimination – California residents are entitled to equal service and pricing regardless of exercising data rights.

You may exercise these rights by contacting us at [email protected].

6. Security Measures

We implement organizational, physical, and technical safeguards to protect personal data against unauthorized access, loss, destruction, or disclosure. These measures include:

– Encryption of data during transmission and at rest
– Secure servers and firewalls
– Access controls and authentication protocols
– Role-based data access
– Employee data privacy training
– Routine system security reviews and audits
– Regular backup and recovery testing

While we strive to protect your data, no system is entirely secure. Users are encouraged to use strong passwords and secure their devices when interacting with our services.

7. International Data Transfers

In the event that personal data is transferred outside the EEA or the UK, or to jurisdictions not determined to provide an adequate level of protection, such transfers are made pursuant to Standard Contractual Clauses approved by the European Commission or other legally valid transfer mechanisms. Our third-party processors are obligated to protect your personal data consistent with applicable laws wherever data is transferred and processed.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, or reporting requirements. Retention periods per category are as follows (unless extended by legal requirements):

– Usage Data: 26 months
– Account Data: Retained until account deletion or 6 years thereafter for compliance purposes
– Profile Data: Retained as long as the account is active or until request for deletion
– Communication Data: 36 months
– Technical Data: Retained for 24 months
– Transaction Data: Retained for 7 years for finance and tax compliance
– Preference Data: Indefinitely or until revoked by user

9. Cookie Policy

Luxe Pulse Reads uses cookies and similar technologies to enhance user experience, analyze traffic, and support core site functionality. Cookies may be categorized as follows:

– Essential Cookies: Required for basic site functionality such as login and checkout. These cannot be disabled.
– Functional Cookies: Enable enhanced personalization or accessibility features (e.g., remembering reading preferences).
– Analytics Cookies: Collect data on how users interact with luxepulsereads.com (e.g., session statistics, popular pages) using services such as Google Analytics.
– Performance Cookies: Monitor site responsiveness and performance to ensure optimal service delivery.

10. Cookie Management and Regulatory Compliance

Upon visiting luxepulsereads.com, users are presented with a cookie consent banner allowing them to accept, reject, or customize selection. Cookies that are not strictly necessary are only set with user consent in compliance with GDPR and CCPA requirements.

Users may manage or withdraw consent at any time by adjusting browser settings or through our Cookie Preferences page accessible via the site footer. Instructions for disabling cookies in your browser are available through your browser’s help section.

California residents may opt-out of the “sale” or “sharing” of personal information under the CCPA by using the “Do Not Sell or Share My Personal Information” link provided on luxepulsereads.com.

11. Children’s Privacy

Luxe Pulse Reads does not knowingly collect or solicit personal data from children under the age of 13. If you are under 13, please do not use luxepulsereads.com or submit personal data through our services. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete such data. Parents or guardians who believe their child has submitted personal information may contact us at [email protected].

12. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in legal, technical, or business developments. Where changes are material, users will be notified by a prominent notice on luxepulsereads.com and, where applicable, via email. Continued use of our services following any changes constitutes your acceptance of the updated terms.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Privacy Team
Luxe Pulse Reads
Email: [email protected]

We are fully committed to adhering to the provisions of the GDPR, CCPA, and other relevant privacy frameworks. We invite users to reach out at any time to clarify their rights or submit concerns regarding their data.